Privacy Policy
Last updated: July 31, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, build a chatbot, upload documents, or communicate with us. This includes your name, email address, password, training content, and visitor logs.
2. How We Use Your Information
We use the collected information to deliver, maintain, and improve our services, including indexing your documents for RAG searches, rendering your chat logs on your dashboard, and tracking your usage metrics.
3. Data Security & Storage
We prioritize data security. Your files are securely stored, and vector embeddings are indexed using strict tenant isolation filters to prevent cross-contamination. Passwords are encrypted with bcrypt, and API interactions are secured with secure protocols.
4. Share of Information
We do not sell, trade, or rent your personal information to third parties. We may share data with service providers (e.g. database hosters, LLM endpoints) solely to compile completion answers or process background RAG tasks.
5. Your Choices and Rights
You have the right to access, edit, or delete your account, organization, chatbots, and uploaded training data at any time directly through the dashboard interface.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our support team.